In protecting the integrity of our products, and in consideration that they must follow strict storage conditions and various regulations, the following will be observed:
- Return of items will be accepted on a case to case basis determined by our Quality Assurance Team.
- Items in good condition may be returned within three (3) working days upon receipt of the items.
- Customer must e-mail a copy of Official Receipt / Delivery Receipt to firstname.lastname@example.org
- Returned items must be in the original sealed container, not damaged or adulterated.
- Refunds, net of any service fee, will be processed after receipt of the returned items in good condition.